Handling Kitting Orders

Confirm Scope & Fee

• Ensure the order qualifies for kitting (multi-pack or client-supplied items).
  
  

• Confirm the customer has accepted the kitting fee and volume threshold has been met.
  
  

Specify Freight Method

• Set freight method to: SEE NOTE in IQ or job system.
  
  

• Clarify any dispatch instructions in job notes (e.g. multi-piece consignment, fragile, etc.).
  
  

Define Box Specifications

• The Account Manager must specify the box dimensions clearly for Prepress.
  
  

• Format: Please make X boxes measuring [L]mm x [W]mm x [H]mm.
  
  

• No other kitting content details need to be passed to Prepress.
  
  

Create Kitting Sheet

• Complete the kitting sheet using the standard template (see Spark DS example).  J119880
  
  

• Include:
  
  

  • Total number of kits
    
    

  • Exact list of items in each kit
    
    

  • Any sequence or layout required
    
    

• Save it in the Supporting Docs folder for the order.
  
  

Label and Stage Extra Items

• For customer-supplied or internal extras:
  
  

  • Label clearly as: ITEMS FOR KITTING – [Client/Job Name]
    
    

  • Indicate exact location (e.g., “In office, 2 boxes in front of cabinet”).
    
    

  • Ensure quantity aligns with order volume + extras (buffer if required).
    
    

Notify Operations Manager

• Before the job enters production, flag it with the Operations Manager.
  
  

• This must occur before standard lead time kicks in, to allow:
  
  

  • Planning in upcoming team meetings
    
    

  • Coordination of packing staff or space
    
    

• No fallback – must be actioned.
  
  

Final Prep Before Production

• Once approved, input the job into the system as normal.
  
  

• Job notes must include:
  
  

  • Reference to kitting
    
    

  • How the items are sent
    
    

  • Any dispatch or tracking expectations