The purpose of the morning startup meeting, is so we can review email count data and generate KPI reports, We can establish a clear understanding of the previous day's customer service performance. By analysing metrics such as email volume, response times, and resolution efficiency,Β
Reviewing the next three days of KPI reports in production is essential for operational recourses.
8.20am
Review the previous day's frontend metricsΒ
KPI Report - Review of the upcoming three-day production schedule
Review the number of invoices we had on the last business day
Export Invoices
https://gembadocs.com/view-standard-operation/4b681cb29-027741509ca3-1729047789
https://gembadocs.com/view-standard-operation/14a71808e-8e2e49efb562-1729206109
https://gembadocs.com/view-standard-operation/f8c315a21-a3084592a7d3-1746161599