Morning Start up for Frontend

🎯 Purpose

The purpose of the morning startup meeting, is so we can review email count data and generate KPI reports, We can establish a clear understanding of the previous day's customer service performance. By analysing metrics such as email volume, response times, and resolution efficiency,

Reviewing the next three days of KPI reports in production is essential for operational recourses.

🕛 Time we do Morning startup

8.20am

📌 What we do for morning start up?

Review the previous day's frontend metrics

KPI Report - Review of the upcoming three-day production schedule

Review the number of invoices we had on the last business day

Export Invoices

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Morning Start up for Frontend

🎯 Purpose

🕛 Time we do Morning startup

📌 What we do for morning start up?

📄 GembaDoc Process Reference - Frontend Metrics

📄 GembaDoc Process Reference - Doing KPI Report

📄 GembaDoc Process Reference - Exporting Missed invoices